Last updated: July 2026 · over:heard is a service of wise:able (France).
over:heard is a brand-reputation monitoring service: it collects publicly available media content, groups it into stories, produces assessments and advisories, and provides team workflow, sharing, API and webhook features depending on your plan.
You register with a company name, email and password. New accounts start a 7-day free trial with full features; after the trial, access requires a paid plan (Desk, Newsroom or Partner). Plan limits (monitored brands, users, included advisories) are enforced automatically; monitoring itself is unlimited — mentions are never billed. Subscriptions are billed monthly by Stripe and can be cancelled anytime (effective at period end). On the Partner plan, adding or removing a monitored brand automatically adjusts the billed quantity (minimum 5 brands), taking effect on the next invoice. Every brand is billed, including a sub-brand of a domain you already own: verifying a domain covers all the brands underneath it, it does not make them free. Advisories beyond the included volume are billed at the published per-advisory rate. Fees are non-refundable except where required by law.
You may not use the service to violate law, infringe third-party rights, monitor individuals unrelated to your legitimate business interest, resell without a Partner plan, or attempt to disrupt or reverse-engineer the service. API credentials are confidential and your responsibility.
Mentions are excerpts of publicly available third-party content; rights remain with their publishers. Assessments, advisories and suggested communications are decision-support only — they are not legal, financial or PR advice, and you remain solely responsible for what you publish. Public share links you create are your responsibility; you can revoke them at any time.
The service is provided "as is", without warranty of uninterrupted availability or of exhaustive media coverage. To the maximum extent permitted by law, wise:able's aggregate liability is limited to the fees you paid in the 12 months preceding the claim; wise:able is not liable for indirect damages.
You may stop using the service and cancel at any time. wise:able may suspend accounts for non-payment or breach of these terms. Upon closure, your data is deleted after a reasonable retention period.
These terms may evolve; material changes are announced on this page. French law applies; competent courts are those of wise:able's registered office, subject to mandatory consumer rules.
Questions: contact wise:able via wiseable.io.